| Title: Senior Applications Development Engineer
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| Location: Schaumburg, IL
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| Job Type: Direct Hire
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| Compensation: per Year
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| Reference Code: 951125-EQG
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Description: Responsibilities for this role include performing the following duties:
- Engineer, implement, and troubleshoot infrastructure technologies related to fault management and alarming
- Provide subject matter expertise around specific technologies including Netcool
- Provide project management for the deployment of customer-servicing projects
- Act as vendor interface for support of applications and technologies
- Evaluate and implement new technologies, policies, and procedures for business network operations
- Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals
- Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs
- Develop business cases that support changes to network and system infrastructure
- Lead project management for customer-servicing infrastructure implementation projects
- Analyze network and system response and determine tuning recommendations to improve performance
- Interface with the vendors' senior technical staff/management on critical/escalated network and system related outages
- Design an effective test plan for any new / changed customer-servicing infrastructure
- Perform advanced tier troubleshooting of 24x7, including off-hour maintenance activities, problem resolution, and on-call
- Support identification and collection of metrics and performance reporting processes
- Actively mentor other engineering staff
- Develop and maintain knowledge of internal network infrastructure, operations, and devices
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Requirements: The skills, experience, and knowledge required to be considered for this position include (items are required unless noted otherwise):
- Bachelor's degree in Computer Science, Information Technology, Systems Engineering, Mathematics, or equivalent education
- 5 years of experience is preferred
- Experience with Netcool in a Telecom environment is strongly preferred
- CCIE, CCNA, and/or CCNP Certification is desirable
- 5 to 10 years of experience with Cisco routers and switches
- 3 to 5 years of capacity planning experience
- 5 to 10 years of technology project management experience
- Transport Protocols: ATM and MPLS
- Network Protocols: TCP/IP, MPLS, and 802.1Q
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