| Title: Collections Representative
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| Location: Fort Worth, TX
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| Job Type: Contract
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| Compensation: $12.00 per Hour
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| Reference Code: 945200-NRC
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Description: The Collector works in the Collections / Risk Operations environment and is typically aligned with the routine outbound Collections calling process and frequently requires guidance on non-routine situations. Primary responsibilities are Collections, customer servicing, and other loss mitigation or recovery activities.
Duties include:
- Contact delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan / credit card accounts
- In the recovery area, work with customers to establish full balance repayment plans or settlements
- Work an established list of accounts on an automated Collections system and/or auto-dialer
- Resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts
- Understand and educate customers on account terms and alternate payment programs and methods
- Navigate a computerized data entry system or other relevant applications
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| Requirements: To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed. Relevant education and/or training will be considered a plus. If you are qualified and interested in this position, please apply online today for immediate consideration.
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