| Title: Special Fraud Investigator - Financial Services
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| Location: Charlotte, NC
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| Job Type: Contract
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| Compensation: per Hour
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| Reference Code: 947573-NRC
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| Description: The Special Fraud Investigator (SFI) will provide professional subject matter expertise relating to fraud investigations to financial services organizations. From this, the candidate will lead efforts to document customer needs and work with internal stakeholders and teams to translate these needs into product development.
The primary responsibility for the SFI will be to work directly with clients on understanding methods by which organizations investigate fraud using propriety software and other research tools. The SFI will work to understand write-offs involving fraudulent activity and upon customer engagement work to resolve these instances to prevent future cases. The candidate will serve as an SME to the client and the customer in providing Fraud departments with knowledge and best practices to conduct fraud research.
A secondary focus of the position will be documenting customer fraud investigative needs and working with Market Planning and Product Development teams to translate these needs into a defined go-to-market strategy. This will involve participation in the process and engaging with marketing and sales to define product positioning, benefits, competitive advantages and value to our clients. The Special Fraud Investigator will be an internal and external evangelist for the client's fraud product offerings, working with sales channels and key customers.
A third focus point for the position will be to compile fraud cases aggregated across customers and produce fraud trend analysis report, create fraud whitepapers, and best practices. The candidate will also assist in developing and editing fraud marketing collateral to increase client's thought leadership presence.
This position may go from contract to direct hire. It is open to all locations...the candidate is to sit in the local office in Dayton, OH, Boca Raton, FL, or Atlanta, GA; however, any other location can work remote from home office.
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Requirements: The successful candidate will possess a Bachelor's Degree, 8-10+ years of experience in conducting fraud investigations in a financial services capacity, preferably in fraud detection and prevention, underwriting, or compliance. Candidates must have the ability to multi-task, be challenge driven, goal oriented, and possess strong, effective time management and organizational skills. Strong written and verbal communications are essential. Candidates should have in depth knowledge of current bank fraud investigative techniques and fraud reporting guidelines. Candidates should have a high level of data and analytical skills, direct experience, and knowledge of credit/underwriting guidelines. The candidate should be proficient with Microsoft Office products (Word, Excel, Access, and PowerPoint). Previous banking, law enforcement, regulatory experience, or combination is highly desired.
Requirements:
- Understanding of fraud investigations as it pertains to multiple scenarios and financial service product lines
- Working knowledge of Internet Research Tools
- Excellent relationship management and collaboration skills, with the ability to influence without authority
- Ability to manage multiple projects, remain organized and be detail oriented
- Previous SOX or audit responsibilities
- Knowledge of concepts, practices, and compliance techniques for the financial services industry
- Understanding of reporting requirements of various regulatory federal and state agencies (SAR, FinCen, etc.)
- A CFE or ACAMS is certified
The ideal candidate will have all of the above and:
- A blend of business and technical proficiency combined with fraud expertise
- The ability to think strategically about client's needs within an overall product strategy
- Extensive experience and judgment with underwriting concepts, practices, and procedures
- Functional and working knowledge of loan processing and servicing systems
- Be a flexible and a creative thinker
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