| Title: Collector
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| Location: West Hills, CA
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| Job Type: Contract
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| Compensation: $15.00 to $15.00 per Hour
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| Reference Code: 948686-NRC
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| Description: This is a six month collections assignment. The Collector works in the collections / Risk Operations environment and is typically aligned with the routine outbound collections calling process and frequently requires guidance on non-routine situations.
Primary responsibilities are collections, customer servicing and other loss mitigation or recovery activities. Contact delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan / credit card accounts. In the recovery area, Collectors will work with customers to establish full balance repayment plans or settlements and work an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.
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| Requirements: At least six months of strictly collections experience is necessary. The Collector must understand and educate customers on account terms and alternate payment programs and methods. This position must be able to navigate a computerized data entry system or other relevant applications.
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