| Title: Genesys Developer
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| Location: Tampa, FL
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| Job Type: Contract
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| Compensation: per Hour
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| Reference Code: 950414-NRC
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Description: We are seeking a Genesys Developer.
Functions Include:
- Be responsible for the design, development, coding, testing, debugging, and documentation of programming applications and CTI system integration to satisfy business requirements following defined project life cycle and testing methodology
- Work closely with client management to identify and specify complex business requirements and processes
- Research and evaluate alternative solutions and make recommendations
- Provide Computer Telephony Infrastructure design and support (exiting and new)
- Provide 24 hour daily production and technical support to the Enterprise-wide telephony environment
- Be responsible for the availability and configuration of the Genesys production, development, and QA environment
- Plan, coordinate, and conduct cross-functional system testing
- Lead in technical design sessions and provide subject matter expertise as it relates to the Genesys product suites (Framework / CTI, Management, Routing, and Reporting)
- Provide proactive architecture review and analysis
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Requirements: Candidates must be responsible for the design, development, coding, testing, debugging, and documentation of applications to satisfy the requirements of one or more user areas.
Skills and Experience:
- This may include hands-on new development as well as support, maintenance, or enhancement of existing applications
- Work closely with client management to identify and specify complex business requirements and processes
- Research and evaluate alternative solutions and make recommendations
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