| Title: Accounts Receivables Collections Assistant
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| Location: Austin, TX
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| Job Type: Direct Hire
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| Compensation: per Year
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| Reference Code: 945644-WQG
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Description: We are currently seeking a Credit / Collections Assistant for one of our Austin, Texas clients. This is a commercial Collections position that will manage a portfolio of receivables ranging from $250K to $10MM. This position identifies and initiates resolution of customer issues and delinquency. This position is also responsible for leveraging and coordinating internal resources to resolve issues and delinquency and involves a high level of telephone and email contact.
Responsibilities:
- Contact internal and external customers by telephone, email, or facsimile
- Identify, initiate, and facilitate resolution of customer issues
- Negotiate payment arrangements on past due receivables
- Document customer contacts on system(s) of record
- Process some cash postings and generates / distributes some invoices to customers
- Perform additional administrative functions as needed
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Requirements: As the successful applicant, you will possess the following requirements:
- High school diploma or equivalent; some college is preferred
- A minimum of 2 years of consumer or commercial collections experience
- Proficiency with MS Excel and good typing skills
- Ability to reconcile customer accounts
- Good interpersonal and communication skills
- Experience with Outlook and Oracle ERP is a plus
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