| Title: Field Technician
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| Location: Bellevue, WA
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| Job Type: Contract
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| Compensation: per Hour
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| Reference Code: 950294-WQG
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Description: We are looking for a 3 in 1 Technician (Microwave, Field, and Drive Testing).
In this position you will be performing:
- Quality Assurance Services - conduct site visits to ensure construction vendors are closely following the strict constructions standards for new site builds
- Must use a compass and be familiar with telecommunications construction standards
- Provide technical support with path control and maintain a microwave backhaul network
- Install, cable, and program new equipment at site locations by maintaining proper cable management and loading configuration files into a power management system, servers, and other devices located with the cabinet
- Commission new sites into the network by working with a remote team to test functionality and alarms
- Drive test new sites and test for handovers, signal strength, and basic functionality
- Assist with resolving customer related issues and possibly visit their location to ensure 100% satisfaction
- Maintain network documentation with a very high level of accuracy
- Respond to all NOC call-outs within a specified area and contact the appropriate field staff to resolve a system problem
- Determine the cause of equipment failure using various types of complex test equipment
- Maintain accurate records of equipment assignments
- Maintain a company vehicle and assigned equipment according to our client's technologies policies
- Follow-up on all network related issues to ensure customer satisfaction
- Be assigned to 24-hour "on call" duty to resolve any cell-related or customer issues
- Implement, conduct, and coordinate the smooth operation, repair, maintenance and expansion of all systems in market
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Requirements: Field Technician Qualifications:
- 3 plus years of experience in a Technician's role
- Strong PC and IP troubleshooting skills
- Previous experience in a customer support role (required)
- Experience with wireless and data networking equipment (a plus)
- Must have a valid Washington State Driver's License
- 2 year Technical Degree (preferred)
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