| Title: Project Manager - Change Management
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| Location: Atlanta, GA
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| Job Type: Contract
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| Compensation: $50.00 to $60.00 per Hour
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| Reference Code: 948940-EQG
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Description: The Client Change Control Manager is responsible for providing a variety of project management / process consulting, and client support services for complex clients. With a strong background in project management and process development, the Change Control Manager will function in both a pre-sales and post-sales capacity. The Change Control Manager, additionally, has demonstrated competence in business areas such as leadership, management, relationship building, and client interaction.
As a member of a professional services organization, there will be some requirement to provide assistance outside of normal business hours.
Position Objectives:
- Demonstrates fundamental technical knowledge in a web hosting environment
- Demonstrates leadership for customers, sales, and other consultants
- Effectively communicates with internal / external stakeholders
- Drives process adherence
- Responsible for managing a continuous process improvement plan
- Manage change within the customer's environment
- Assess and communicate impacts from changes within the customer's environment
- Support client team(s) as a subject matter expert on project / process requirements
Essential duties:
- Provide support services to manage day-to-day changes within the customer's environment and provide subject matter expertise for on-going process development and pre-sales engagements
Operational:
- Manage and oversee all changes within client environments
- Evaluate cross-organizational impacts
- Identify issues / risks with defined maintenance
- Effectively communicate change details
- Support continuous process improvement and development within client organizations
- Support and enforce adherence to documented processes / standards
- Support projects by providing project management oversight, when needed
Evolutionary:
- Support cross-functional teams to ensure processes and technology solutions align, where possible, with the Client
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Requirements: Change Management PM Qualifications:
Technology:
- Have a basic level of competency in one or more technical areas: hosting Web infrastructure, databases, applications development, or networking; and a working knowledge in several other areas
- Minimum 3 years of professional services / project management experience
- Minimum 2 years of process development
Analytical:
- Know how to gather, compile, and analyze data to make practical recommendations at the tactical or strategic level to executive management
- Ability to assess requirements, evaluate impacts, develop, and communicate action plans
- Ability to fully manage a continuous process improvement plan including process development and re-design
Interpersonal:
- Strong interpersonal skills and experience working with multiple internal and external stakeholders: gains customer respect, and possesses good relationship building skills
- Exceptional communications capabilities including leveraging other people, giving presentations, and speaking publicly
- Initiative and ability to work in a self-directed manner
- Take accountability for problems or failures, responsible for own actions, demonstrate strong ethics and integrity, and practices consistent follow-through
Desired Skills:
- PMP Certification is desired, but not required
Familiarity with a variety of technologies including some or all of the following:
- Linux / AIX, and MS Windows
- Apache, IIS, and IHS
- PHP, WebSphere, JBOSS, and .NET
- Oracle and SQL Server
- Firewalls, VPNs, Switches and Routers, and F5 load balancers
- Data Center Infrastructure / Facilities
Education or Equivalent Experience:
- A BS/BA and 3-5 years of relevant experience including team leader experience at customer engagements
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