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Title:  Insurance Professional (Call Center)
Location:  Chandler, AZ
Job Type:  Contract
Compensation:  $14.00 to $14.00 per Hour
Reference Code:  948429-NRC
Description:  This person will be responsible for data entry and processing related to all insurance correspondence in an accurate and timely manner for a high volume production department. This person must accurately apply procedural knowledge and guidelines for appropriate handling of documents. This person will process all insurance related correspondence including necessary research and contact with customers and/or carriers, and provide documentation to support actions taken. This individual will provide back up support to call center by handling calls during peak call volume; as well as perform various administrative duties (i.e. faxing, photocopying, imaging prep, etc.) and production tracking.
Requirements:  This person requires a HS Diploma or equivalent and 1+ years of Functional experience. Candidates must have the ability to multitask with attention to detail and accuracy. Candidates must be customer oriented with effective comprehension, listening, verbal and written communication skills; must have the ability to work well in a high volume production environment and meet established goals; and must have the ability to work well with others and follow directions. 1-2 years of data entry experience or equivalent, preferably in an insurance environment is required. Working knowledge of AS/400 programs, Word, Excel and Lotus Notes is a plus.